We at Monster are very proud of the products we make. We want you to own these products for many years and get as much enjoyment out of them as possible. To ensure that, we've had our customer support team create this how-to page: It answers many of the questions about safety, fit and operation that Monster owners have asked over the years. If you do not find the answer to your question on this page, please contact us and we'll do our best to get you the information you need. Thank you for being part of the Monster community.
Learn how to get the perfect fit.Most people insert in-ear headphones improperly and they miss out on much of the musical experience. Take a few minutes and learn the right way to listen to Monster in-ear headphones.
It's almost impossible to pop iSport in-ear headphones out while you're working out. But you need to learn the secret to putting them in. It's easy. Watch the video to learn how.
Supertips
SuperTips Gels are easy to clean. Remember to dry them completely before placing them back on the headphones.
Because foam is an absorbent material, extra care should be used cleaning them to avoid water soaking into the tip. You should not clean them in the same manner as SuperTips Gel. Do NOT use cleaning agents and do not submerge SuperTips Foam.
We strongly recommend you buy a SuperTips Sampler Pack. It comes with both Gel and Foam SuperTips in every size. You can try them all out to figure which works best for you.
How to Change Your Inspiration Headphones
Performance and Safety TipsTo avoid hearing damage, make sure that the volume on your music player is down before connecting your headphones. After placing headphones in your ears, gradually turn up the volume until you reach a comfortable listening level.
Noise levels are measured in decibels (dB). Exposure to any noise at or above 85 dB can cause gradual hearing loss. Our headphones will allow you to hear more details at lower volume levels than ever before.
Monitor your use; hearing loss is a function of loudness versus time. The louder it is, the less time you can be exposed to it. The softer it is, the more time you can listen to it.
Do not use headphones or earbuds when it's unsafe to do so - while operating a vehicle, crossing streets, or during any activity or in an environment where your full attention to your surroundings is required. It's dangerous to drive while wearing headphones or earbuds, and in many places, illegal because it decreases your chances of hearing life-saving sounds outside of your vehicle, such as another car's horn and emergency vehicle sirens. Please avoid wearing your headphones while driving. Use one of Monster's FM transmitters to listen to your mobile media devices instead. Learn how to establish a safe listening level and review other important safety guidelines from the Consumer Electronics Association at www.ce.org and the Deafness Research Foundation at www.drf.org.
Frequently asked headphone questions
How do I remove the tips / cushions?Where can I purchase new tips?Which sized tip and style is best for me?Which is better a straight or angled connector?Why does the ControlTalk feature not work with my device?Which devices work with the ControlTalk feature?What's the difference between ControlTalk and ControlTalk Universal?How does the ControlTalk work?Why are the Pro Copper's better than the Pro Gold's?If my headphones are defective, what is the proper procedure to setup a replacement under the warranty?How can I determine my headphones are authentic or counterfeit? If I successfully registered my headphones, does that verify my headphones/serial number to be authentic?How do I know my warranty is valid? What does the warranty cover?
