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WARRANTIES - MANUALS - COMPATIBILITY

We stand behind our products and our customers.

We make many products at Monster and stand proudly behind each and every one of them. To make sure you're getting the most out of your Monster experience we've created this page so you can take full advantage of our manuals, warranties and our compatibility listings. The compatibility charts will tell you what Monster products work with non-Monster devices. The manuals are easily downloaded and will tell you everything you need to know about your Monster product. And the warranties section fully explains the extensive coverage that we provide for everything we make.

MANUALS

Enter the 6 digit product code OR any part of a Product Name


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ControlTalk compatibility

Monster ControlTalk features a built-in mic and answer/end control button that lets you take incoming calls on your iPhone and most music phones with a 3.5 mm headphone port. It even automatically switches off any music that was playing.

With the single button control on ControlTalk, you can play, pause, skip to the next or previous track and scan forwards and back. ControlTalk even gives you control of volume.

To see if your phone is compatible with ControlTalk, click on the chart at right.

See Compatibilty Chart

iPod compatibility:

Full remote playback functionality supported only for 4th gen iPod nano, 120 GB iPod classic, 2nd gen iPod touch, 3rd gen iPod shuffle and newer. Requires software v. 1.0.3 for iPod nano (4th gen), 2.0.1 for iPod classic (120GB), and 2.2 or later for iPod touch (2nd gen). Subject to change.

Control Talk

ControlTalk Universal compatibility

Monster ControlTalk Universal let's you take incoming calls on most music phones with a 3.5 mm headphone port or 2.5 mm headphone port with an adaptor. Simply push the control button when you're alerted of an incoming call. It automatically switches off any music that was playing. You will hear your call through the headphones, and you'll be heard through the built-in mic.

To see if your phone is compatible with ControlTalk Universal, click on the button below.

See Compatibilty Chart

iPod compatibility:

Full remote playback functionality supported only for 4th gen iPod nano, 120 GB iPod classic, 2nd gen iPod touch, 3rd gen iPod shuffle and newer. Requires software v. 1.0.3 for iPod nano (4th gen), 2.0.1 for iPod classic (120GB), and 2.2 or later for iPod touch (2nd gen). Subject to change.

Control Talk Universal

Supertips Compatibility

SuperTips

SuperTips are compatible with most in-ear headphones including all Monster in-ear speakers. Check out the chart below to confirm compatibility with your earbuds.

If your model does not appear it is not yet compatible with SuperTips.

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SuperTips

Warranties

Monster Warranty

AN IMPORTANT MESSAGE TO OUR CUSTOMERS:

Monster Authorized Dealer and Warranty Statement

Monster is firmly committed to providing our customers with best in class, reliable products through authorized dealers. Our policy is to honor product warranties and to perform services only on products purchased from an authorized Monster dealer and only accompanied by a receipt or proof of purchase. If you purchase a Monster product from an unauthorized dealer or if the original factory serial number has been removed, defaced or altered, your Monster warranty will not be valid.

If you return an item to Monster for replacement, and that item is verified as either counterfeit or a product not manufactured by Monster, you will be notified via e-mail or phone with instructions for retrieving your item. You will have a maximum of 3 business days to request that the item be shipped back to you at your cost. This cost will be freight charges - based upon destination/FedEx only - plus a handling charge of $15.00.

Unfortunately, there are some websites and dealers who claim to be authorized Monster resellers but are not. Products sold on these websites or from these dealers do not carry a warranty from Monster. When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your country. Please protect yourself and your Monster product by ensuring that you only purchase Monster products from an Authorized Monster Dealer.

To see a list of Monster authorized dealers, please click here. If you purchased a counterfeit product with a credit card, you may wish to contact your credit card company and dispute the charge. Monster Products, Inc. will provide you with an email or letter identifying your product as a counterfeit to assist you in this.

For warranty service, please call toll free (877) 800-8989, and we will guide you through the warranty service process.