Monster is firmly committed to providing our customers with best in class, reliable products through authorized dealers. Our policy is to honor product warranties and to perform services only on products purchased from an authorized Monster dealer. If you purchase a Monster product from an unauthorized dealer or if the original factory serial number has been removed, defaced or altered, your Monster warranty will not be valid.
There are many websites and dealers who claim to be an authorized Monster resellers but they are not. Products sold on these websites or from these dealers do not carry a warranty from Monster. Purchasing Monster products from such entities could be risky as the products may be counterfeit, used, defective, or may not be designed for use in your country. Please protect yourself and your Monster product by ensuring that you purchase Monster products from an Authorized Monster Dealer.
To see a list of Monster authorized dealers, please click here.
For warranty service, please call toll free (877)800-8989, and we will guide you through the warranty service process.